Privacy Policy
1. Information We Collect
When you contact us through the website or purchase a service, we may collect the following information:
- Full name and business name
- Email address and phone number
- Expected launch date and business type
- Services of interest
- Message content from contact forms
2. How We Use Your Information
We use the information we collect to:
- Process your service request and deliver IT setup
- Communicate with you about your launch, including scheduling calls and sending checklists
- Improve our services and website
- Send administrative emails (confirmations, receipts, important updates)
3. Email & Form Submissions
Contact form submissions are routed via email to Customer Support. By submitting the form, you consent to us using the information you provide to respond to your request. We do not store form submissions in a database beyond what is necessary to process your request.
4. Third-Party Services
We may engage third-party service providers to host our website, process payments, or deliver certain components of our service (e.g., Google Workspace/M365 setup assistance, cloud backup partners). These providers have access to personal information only as necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
5. Data Retention
We retain contact form information only as long as necessary to fulfill the purpose for which it was collected (typically 90 days after your launch service is completed or your request is closed). You may request deletion of your data at any time by contacting us at Customer Support.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to processing of your data
- Receive your data in a portable format
To exercise any of these rights, please email Customer Support.
7. Cookies & Tracking
Our website uses cookies to improve user experience, analyze traffic, and support form functionality. You can set your browser to refuse cookies or delete them at any time. If you disable cookies, some features of the site may not function properly.
8. Security
We take reasonable technical and organizational precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last revised" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: Customer Support
Website: anewstartbiz.com